Return Policy
At Nomad Brew, we believe in keeping things simple — and fair.
If your product arrives damaged, defective, or not quite as expected, don’t worry — we’ve got you covered.
You can choose between:
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A full refund, or
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A replacement unit, shipped right to you at no extra cost.
You can request a replacement or a refund by contacting us at hello@nomadbrewexperience.com within 30 days of receiving your order, with:
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Your order details, and
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A brief description and photo/video of the issue.
Our team will review your request within 24–48 hours and get back to you quickly with a solution — no hassle, no fine print.
We’re flexible and here to make sure you’re 100% satisfied with your Nomad Brew experience.
☕ Brew happy — we’ll handle the rest.