Return Policy

At Nomad Brew, we believe in keeping things simple — and fair.
If your product arrives damaged, defective, or not quite as expected, don’t worry — we’ve got you covered.

You can choose between:

  • A full refund, or

  • A replacement unit, shipped right to you at no extra cost.

You can request a replacement or a refund by contacting us at hello@nomadbrewexperience.com within 30 days of receiving your order, with:

  • Your order details, and

  • A brief description and photo/video of the issue.

Our team will review your request within 24–48 hours and get back to you quickly with a solution — no hassle, no fine print.

We’re flexible and here to make sure you’re 100% satisfied with your Nomad Brew experience.

Brew happy — we’ll handle the rest.